FAQS

We built GIT for ambitious financial leaders across Africa. Our platform is specifically designed for:

• Modernizing Institutions & Ambitious Growers: Mid-tier banks and large Microfinance Institutions looking to replace an old, inefficient system or upgrade from a basic solution they have outgrown.
• Scaling Innovators & Ecosystem Builders: Well-funded fintechs and large platform businesses (like e-commerce or logistics companies) that value speed, developer experience, and the ability to seamlessly embed financial products.
• Community Aggregators & Global Connectors: Agrictechs, large cooperatives, and Money Transfer Operators who need to move money efficiently across borders or to large, distributed groups within a country.

Our vision is to be the foundational layer for African financial innovation. We aim to continuously evolve our platform, providing our partners with the tools they need to not just compete, but to lead. This means expanding our product depth, forging deeper ecosystem integrations, and always staying ahead of the technological curve, so you can focus on building your business, knowing your core infrastructure is future-proof.

GIT is a single, unified platform that provides both. This is our core advantage.

• GITCore is our true, standalone core banking engine. It is designed with the depth to handle complex operations like sophisticated loan lifecycle management and multi-currency general ledgers.
• GITxprez is our powerful payment solution, seamlessly integrated to handle everything from local payouts to cross-border transfers. This unified approach eliminates the need for multiple vendors and complex integrations.

Our platform is built on a modern, cloud-native architecture. We leverage microservices to ensure scalability, flexibility, and resilience. This API-first design allows for rapid innovation and seamless integration, contrasting sharply with the rigid, monolithic architecture of many legacy systems.

Our platform is designed for developers. We provide a comprehensive suite of well-documented REST APIs, webhooks for real-time notifications, and a dedicated developer sandbox for testing and integration. This allows your team to easily connect with your existing systems and build new, custom products on top of our core infrastructure, ensuring you can innovate at your own pace.

Yes. Our platform is built to handle the complexities of African finance. GITCore supports multi-currency ledgers and accounting, while GITxprez is designed to facilitate efficient, low-cost local and cross-border payments, making it an ideal solution for businesses operating across multiple African markets.

Our agile methodology allows us to deliver our platform significantly faster than the industry standard. For a bank or MFI needing to migrate to a new core system, we can get you live in 20 weeks, not 2 years. The exact timeline depends on the complexity of your needs and the modules required, but our focus is always on speed-to-value.

A typical project is a collaborative partnership. The process includes a deep discovery phase, data migration planning and execution, system configuration, integration with your existing third-party systems, user acceptance testing (UAT), and comprehensive training for your team. We provide a dedicated project manager and technical resources, but we do require active participation from your internal IT and business teams to ensure a smooth and successful launch.

Our partnership doesn’t end at launch. We provide ongoing support through a dedicated account manager, technical support with clear Service Level Agreements (SLAs), and access to our online knowledge base. We also offer comprehensive training programs for your operational, technical, and business teams to ensure they can get the most out of the GIT platform.

Our pricing is designed to be transparent and align with your growth. Unlike the heavy upfront capital expenditure and licensing fees of traditional providers, we typically operate on a flexible subscription model. Pricing is tiered based on factors like the specific modules you use, the number of customer accounts, or transaction volume. Our goal is to provide a lower Total Cost of Ownership (TCO) and a predictable cost structure that scales with your business.

While global players are powerful, they are often characterized by extremely high cost, long implementation cycles (18-24 months), and a rigid architecture that stifles innovation. We offer a solution that is just as powerful but at a fraction of the cost, delivered in a fraction of the time, and with the modern, flexible architecture needed to win in today's market.

Payment gateways are excellent for processing payments, but that is their primary focus. They do not offer a true, standalone core banking engine with the depth of GITCore. We provide both the payment piece and the complex operational backend, allowing you to manage a complete financial ecosystem from a single platform, from payouts to lending and beyond.

Security is foundational to our platform. We employ enterprise-grade security measures, including end-to-end encryption for data in transit and at rest, regular third-party penetration testing, and robust access controls. Our platform is designed to be compliant with major financial and data protection regulations, including PCI-DSS and local data privacy laws like Nigeria's NDPR, ensuring the safety and integrity of your data and your customers' trust.